Return Policy

If an item you have purchased is missing, damaged or unsatisfactory, you may contact our customer service team through email or send the item back to its shipping address within 60 days of your purchase.

We will update you as soon as your request has been processed or contact you by email if any additional information is required to process your request. In certain situations, descriptions and/or photos may be required.

  • Note that any request for a refund or replacement may be subject to review by our Customer Service team; completing the submission process is not a guarantee that it will be approved.
  • If you have an issue with your item(s), please contact our team about options for refunds/replacement. Pictures of the original packaging and the condition of the item(s) will be requested to help process your request. 
  • Replacements are subject to availability and will be shipped at no additional cost.
  • Refunds are issued to your original payment method for the purchase price of the item. If any promo codes were applied to the order or if the item was purchased on sale, you'll be refunded the amount that you paid after any applied discounts. Please allow 2-3 business days for the refund to reflect in your account, depending on your financial institution.
  • To be eligible for refund or replacement, the request must be made within 60 days of purchase.